Welcome to the Loukla Real Help Center. Your satisfaction is our top priority, which is why we’ve created a simple and transparent return policy so you can shop with confidence.

Return Conditions

• Eligible Products:
  Items must be returned unworn, unwashed, and in their original condition with all tags attached.

• Return Window:
  You have 30 days from the date of delivery to request a return.

• Exceptions:
  Some items, such as underwear, sale items, or personalized products, are not eligible for return. These exceptions will be clearly noted on the product page.

How to Return an Item

1. Contact Us:

   • Email us at contact@louklareal.com

   • Call us at 786-371-1195

2. Get Instructions:
   We’ll provide the return steps and the return address.

3. Ship Your Return:
   Carefully package the item and send it back using a tracked shipping method.

4. Refund or Exchange:
   Once we receive and inspect the item, we’ll process your refund or exchange within 7 to 10 business days.

Need Help?

Our customer service team is here to assist you with any questions:

• Email: contact@louklareal.com

• Phone: 786-371-1195

Thank you for choosing Loukla Real. We’re happy to be part of your shopping journey with comfort, confidence, and natural style.